We are looking for Dutch-Speaking Customer Support Agents to join international teams in Athens and Thessaloniki . Depending on the project, you may provide customer service, after-sales support, technical assistance, claims support, or support for business customers.

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Working Location: Athens or Thessaloniki, Greece

Work Model: On-site

Language: Dutch – C1/C2 level

English: B2–C1, depending on the project

Salary: €1,300–€1,500 gross/month +bonus (depending on the project)+Full relocation package (hotel accommodation+airport pick up+flight ticket+real estate agency fee)

Working Schedule: Monday–Friday, with occasional weekend shifts depending on the project

Applicants must already have the legal right to work in Greece. Visa sponsorship is not available for this position

Your Responsibilities

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- Handle customer inquiries via phone, email, and chat.

- Provide accurate and professional customer support.

- Troubleshoot product, service, account, payment, or technical issues.

- Assist with deliveries, repairs, replacements, refunds, and claims.





- Explain product and service information clearly to customers.

- Manage customer interactions and case information using CRM systems and internal tools.

- Escalate complex issues when necessary and follow up until resolution.

- Maintain accurate documentation and meet quality and performance targets.

Requirements

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- Dutch proficiency at C1 level, both written and spoken.

- English proficiency at B2–C1 level, depending on the project.

- Strong communication and active listening skills.

- Good problem-solving and multitasking abilities.

- Customer-focused and solution-oriented approach.

- Comfortable working with computers, CRM systems, and multiple digital tools.

What We Offer

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- €1,300–€1,500 gross monthly salary, depending on the project.

- Performance/productivity bonuses on selected projects.

- Transportation support on eligible projects.

- Comprehensive training and onboarding.

- Professional development opportunities.

- International and multicultural working environment. xqbhyrx

- Employee well-being support on selected projects.

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📌 Dutch-Speaking Customer Support Agent – Onsite Greece - Full Relocation Support (Alicante (Alacant))
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