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Date: Sep 18, 2026

Location: Madrid, ES Spain

Department: Other

Minor Hotels is a integral hospitality group operating over 560 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.

As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of 12 hotel brands – Anantara, Minor Reserve, Avani, Colbert Collection, Elewana, The Wolseley, NH, NH Collection, iStay, nhow, Oaks and Tivoli.

As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.

Are you passionate about hospitality and the tourism sector?

Join the team at the Minor Hotels Reservation Centre in Madrid and start your professional career in one of the largest international groups in the hotel sector,



with around 530 hotels and resorts around the world.

At Minor Hotels, our employees are one of our most important assets.

Your passion, leadership, motivation and daily dedication to providing excellent service are the reason for our success.

We are recruiting a COORDINATOR for our Reservations Centre located in the centre of Madrid.

The person who joins us will be part of our reservations department, coordinating a team of agents to manage the requests received through the different sales channels of our customers.

What are we looking for?
- We are looking for an experienced Call Center coordinator for a team of agents.
- Oriented towards objectives and results.
- Native/Bilingual Level of German, French, Dutch, or Italian and English
- Communication skills, persistence, ability to work in the face of challenges, initiative and decisionmaking, with leadership capacity.
- Teamwork.

The functions to be performed in this position are t

📌 Coordinador/a Central de Reservas Madrid
🏢 Hesperia Group
📍 Madrid