Netzon Group is seeking a Team Leader for its Madrid-based contact centre to lead a high-performing team and drive exceptional customer service while meeting operational and commercial objectives.
You will coach advisors to identify customer needs and maximise sales opportunities, while ensuring service excellence and productivity. The role is hybrid with an office-based setup in Barcelona, offering ongoing training and development.
📌 Bilingual Team Leader (Madrid)
🏢 Netzon Group
📍 Madrid
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