Key Responsibilities
1. Equipment Installation & Field Technical Support
- Responsible for the onsite installation, commissioning, acceptance, and technical support of the company's medical devices in Spain and other European countries.
- Independently complete software and hardware configuration, system testing, calibration, and functional verification following equipment installation.
- Diagnose and resolve software, hardware, communication, and equipment operation issues occurring at customer sites.
- Provide remote and onsite after-sales technical support as required to ensure reliable operation of customer equipment.

2. Software Development & Maintenance
- Participate in the design, development, maintenance, and continuous improvement of medical device software on Windows/Linux platforms.
- Develop and maintain application software using C++, Qt/QML, and related technologies.
- Perform software troubleshooting, debugging, testing, and improvements based on field and customer feedback.
- Conduct unit testing, static code analysis, local builds, log analysis,



and software troubleshooting.

3. Software & Hardware System Integration
- Lead or support system integration and debugging between medical device software and hardware.
- Understand and troubleshoot issues related to PLCs, motion control cards, CAN Bus, sensors, motors, and other equipment control modules.
- Identify whether field issues originate from software, hardware, electrical, communication, or mechanical systems, and coordinate with relevant teams to achieve timely resolution.
- Support the R&D; team with equipment upgrades, software version updates, and onsite validation.

4. Technical Communication & Issue Resolution
- Serve as the technical interface between European customers/field teams and the China R&D; team, accurately collecting, analyzing, and communicating field technical issues.
- Translate customer-site issues into clear technical requirements, problem descriptions, and improvement recom

📌 Software & Hardware Field Service Engineer (España)
🏢 Genea Biomedx
📍 España