22 sep
|
Avature
|
Pamplona
Overview
As a Customer Solution Manager Associate, you build lasting customer relationships by understanding client needs and tailoring Avature solutions. You collaborate with account managers to align on requirements and add value through customized configurations. You manage assignments, move configurations from test to production, and produce relevant reports while conducting QA. You operate in Málaga or Valencia, using AI tools to stay ahead and communicating effectively in English and German to support enterprise customers.
Compensaciones / Beneficios versátil remote work
one day per week in-office
office locations in Madrid, Barcelona, Málaga
flexible hours
Sanitas health coverage
23 vacation days
Responsabilidades Meet with account managers to understand scope and timelines
Coordinate and manage team assignments from case creation to resolution
Configure customized Avature solutions, including production deployment from test environments
Analyze and create relevant reports to support customer needs
Run QA tests to ensure configurations function as intended
Requisitos principales Fluent in English and German
Strong analytical capabilities
Exceptional communication skills
Passion for technology
Comfortable using AI tools in day-to-day work
communication
analytical thinking
cross-functional collaboration
configuration management
QA testing
reporting and analytics
📌 Technical Implementation Associate, Proficient in English and German (Pamplona)
🏢 Avature
📍 Pamplona