Do you enjoy organizing events, coordinating logistics, and delivering exceptional customer experiences?

At STUDEC , we are looking for a Customer Support, Protocol & Events Assistant to support the planning and execution of corporate visits, events, and hospitality activities while ensuring a professional and seamless experience for guests, customers, and stakeholders.

This role is ideal for a highly organized and customer-oriented professional who enjoys working in an international environment and managing multiple activities simultaneously.

Key Responsibilities

- Coordinate all logistics required for visits and events within company facilities.
- Arrange security access, meeting rooms, catering services, and internal transportation.
- Organize logistics outside company facilities, including hotels, restaurants, transportation, and leisure activities.
- Ensure all arrangements are completed on time and according to event requirements.
- Welcome and assist guests throughout their visit.
- Provide support during events and corporate visits.
- Accompany visitors and ensure a positive and professional experience.
- Manage communications with customers, visitors, and internal stakeholders.
- Actively contribute to maintaining high levels of customer satisfaction.
- Support the execution of corporate events and visits.
- Assist with presentations, speeches, and event activities when required.
- Ensure protocol guidelines and event procedures are followed.
- Coordinate on-site activities and resolve operational issues as they arise.

Administrative & Back-Office Support

- Prepare and manage event-related documentation.
- Coordinate invitations and attendee communications.
- Support budget tracking and cost control activities.
- Maintain records and ensure proper administrative follow-up.

What We're Looking For:

Education

- Bachelor's Degree in Tourism,



Business Administration, Economics, or a related field.

Experience

- Minimum of 2 years of professional experience .
- Previous experience in customer service, administration, event coordination, hospitality, or similar activities.
- Experience working in international environments is highly valued.

Technical Skills

- English level C1 or above (written and spoken) is mandatory.
- Additional languages will be considered a strong advantage.
- Good command of Microsoft Office tools, particularly Excel and PowerPoint.
- Strong administrative and organizational capabilities.

Personal Skills

- Excellent communication and interpersonal skills.
- Strong customer-oriented mindset.
- High attention to detail and organizational skills.
- Ability to manage multiple priorities simultaneously.
- Proactive, adaptable, and solution-oriented attitude.
- Ability to interact professionally with international visitors and senior stakeholders.

Additional Requirements

- Valid driving license.
- Own vehicle required.
- Availability to travel locally when needed for visits, events, and logistics coordination.

Nice to Have

- Knowledge of corporate protocol and event management procedures.
- Experience supporting executive visits and high-profile events.
- Experience in aerospace, industrial, or multinational environments.

What We Offer

- 30 working days of paid annual leave.
- Training plan and professional growth opportunities.
- Opportunity to work in an international and multicultural environment.
- Participation in high-visibility corporate visits and events.
- Long-term career development within a growing company.

At STUDEC , we are committed to equal opportunities and diversity. All applications will be considered regardless of gender, age, sexual orientation, disability, ethnic origin, or any other personal or social condition.

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📌 Customer Support, Protocol & Events Assistant (Sevilla)
🏢 Studec ES
📍 Sevilla