21 sep
|
Avature
|
Málaga
Position open to candidates located in Málaga or Valencia.
Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.
Avature is a highly customizable platform and is used by many different businesses for a variety of purposes. As a Customer Solution Manager Associate, you’d perform a key role in maintaining long-lasting customer relationships by understanding each client’s needs and how our products can be tailored to them.
Your challenges and objectives:
- Profoundly understand the potential uses of our platform to fulfill customer needs.
- Collaborate with the account manager to build strong customer relationships by being attentive to their requirements.
- Add value to each customer’s configuration by understanding their specific needs.
- Prioritize assignments and develop a clear vision of their context to keep your workload organized and relevant.
- Meet with account managers to understand the scope and time frames of each assignment.
- Manage team assignments from case creation to resolution,
interacting with other teams and providing feedback along the way.
- Help configure customized Avature solutions by:
- Moving configurations from test environments to production.
- Analyzing and creating relevant reports.
- Running QA tests to ensure everything works as expected.
About you:
- Fluent in English and German.
- Strong analytical capabilities.
- Exceptional communication skills.
- Passionate about technology.
- Advanced education is valued.
- Comfortable using AI tools in day-to-day work and genuinely interested in staying up to date with emerging AI capabilities.
About us:Avature is a market-leading enterprise SaaS provider for global talent acquisition and talent management. We have a strong commitment to high-quality engineering and customer service and are recognized innovators in the large enterprise market. Leading organizations around the world rely on Avature, including Fortune 500 companies, integral consul
📌 Customer Solution Associate, Proficient in English and German (Málaga)
🏢 Avature
📍 Málaga