Overview

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As Operations and Finance Manager at Zurich Duo, you will partner with the CEO to shape and execute Zurich’s vision through strong financial stewardship and operational excellence. You will supervise day-to-day operations, budgets, forecasts, and delivery quality across brand experience projects. Your work enables data‑driven decision making and process optimization at scale, contributing to growth and a culture of collaboration. This role offers the opportunity to influence the agency’s trajectory within a robust general insurer and a dynamic, startup‑minded environment.

Responsabilidades
- Own end-to-end budgeting (annual and quarterly) for the agency and monitor variances
- Support pricing and profitability analysis for experiential campaigns and project-based work
- Ensure accurate cost allocation, chargebacks, and cross-charges across client programmes
- Prepare financial reports and dashboards (revenue pipeline, utilisation, margins)



for leadership
- Lead pricing and profitability analysis across the agency portfolio
- Manage month-end and year-end processes (accruals, provisions, reconciliations)
- Provide strategic financial direction to support growth and evolution
- Design and improve core agency processes (briefing, scoping, approvals, resourcing, billing)
- Coordinate capacity planning across internal teams, partners, and freelancers
- Set up operational KPIs (utilisation, project cycle time, client satisfaction) and governance of processes and playbooks
- Oversee all agency pillars to ensure delivery quality across brand experience work
- Ensure adherence to Zurich policies (procurement, data protection, brand and compliance)
- Support contracting and vendor management for production partners and event suppliers
- Implement controls around approvals, PO creation, spend limits, and vendor onboarding
- Act as point of con

📌 Operations and Finance Manager (Barcelona)
🏢 Jobrapido
📍 Barcelona