Qonto is seeking a Customer Care Manager to join the Account Management team in Barcelona, Spain. You will own client tickets end-to-end for non-VIP French-market clients, investigate account activity, and propose product or process improvements. The role blends customer care with cross-functional collaboration, mentoring, and automation via AI tools. You will work with a diverse team to resolve complex issues, build better CRM workflows, and ensure clients feel genuinely cared for.
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📌 French Customer Care Manager - End-to-End Support (Madrid)
🏢 Qonto
📍 Madrid