Overview

Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura.

In this role you will be the on-site IT face for our Valencia hub, delivering high-touch technical support and ensuring a smooth digital workplace for employees. You will bridge local needs with global IT infrastructure, balancing hands-on troubleshooting with SaaS administration and asset lifecycle management. You’ll drive automation and AI-enabled self-service initiatives to reduce manual work and improve service. This is an opportunity to shape IT operations in a fast-paced, integral fintech environment.

Compensaciones / Beneficios

Employee Stock Purchase Plan (ESPP)
Flying Start induction programme
Wellbeing programmes (mental health, wellness, fitness)
FlyBetter Days to volunteer
Digital Disconnect Days
competitive time off

Responsabilidades

Provide advanced L2 hardware, software, and connectivity troubleshooting for local and remote employees
Maintain IAM standards and support SOC2 compliance through User Access Reviews
Document SOPs and propose automation to scale processes and reduce recurring issues




Administer core SaaS platforms (Google Workspace, Okta, Slack, Jira) and manage user access
Lead physical IT hardware lifecycle tasks (procurement, unboxing, tagging, Zero-Touch provisioning via MDM) with accurate data in the inventory
Collaborate with global IT Cloud and CPE teams to support local infrastructure and time-zone spanning operations

Requisitos principales

3+ years in a technical IT support or engineering role in a fast-paced Tech or FinTech environment
Hands-on experience with macOS xqziphu and Windows endpoints; strong exposure to Okta, Google Workspace, Slack, Jira
Direct experience managing hardware lifecycle, vendor coordination, and stock forecasting
Fluent English (written and spoken) for international collaboration
Strong communication and collaboration across time zones
Analytical mindset with problem-solving drive
Proactiveness and ownership of IT problems
macOS and Windows endpoint management
Okta, Google Workspace, Slack, Jira administration
SaaS stack administration and IAM

📌 IT Engineer II (IT Support) (Valencia)
🏢 Jobrapido
📍 Valencia