Overview

As a 3PL Account Manager at Glovo Spain, you own strategic relationships with a portfolio of 3PL providers to drive growth and profitability. You partner with cross-functional teams to optimize fleet performance, scale volume, and improve unit economics through data-driven decisions. You will onboard and promote Glovo tech and processes to partners while negotiating contracts and service levels. This high-visibility role blends analysis, negotiation, and execution to strengthen the marketplace health in Spain. You’ll work closely with Strategy & Data and other internal teams to test local initiatives and ensure a smooth partner experience.

Responsabilidades

- Own partner relationships with 3PL providers and drive regular reviews to align growth with Glovo objectives
- Analyze fleet KPIs to maximize order volumes, remove bottlenecks, and improve partner profitability
- Onboard and promote Glovo tech, features, and processes to partners to optimize operations
- Manage contracts and SLAs, lead commercial renegotiations, ensure high-quality service levels




- Collaborate with Billing, Pricing, Legal, and Ops to resolve cross-functional issues and ensure smooth partner experience
- Partner with Strategy & Data to launch local initiatives and experiments based on marketplace insights

Requisitos principales

- 2 years of experience in Account Management, Operations, or Consulting (delivery, e-commerce, or logistics preferred)
- Commercial & negotiation skills with ability to handle tough conversations with business owners
- Analytical mindset with comfort using data and KPIs to optimize margins and growth
- Proactive, ownership-driven, bias for action in evolving environments
- Tech-savvy with familiarity with digital tools and dashboards (e.g., Google Sheets, Looker)
- Languages: Native/Fluent Spanish and high working proficiency in English

- Negotiation
- Analytical thinking
- Proactivity
- Google Sheets
- Looker
- Dashboard-based analytics

📌 Jr. Strategic Account Manager – Third-Party Logistics (Spain) - barcelona
🏢 Glovo
📍 Barcelona