The partner company in Spain is seeking an Incident Operations Lead to build and run the function responsible for the organization’s most critical incidents across a globally distributed technology environment. You will establish the operating model, severity framework, escalation paths, and 24x7 follow-the-sun coverage for rapid response.
You will lead a distributed team of Incident Commanders, drive improvements in processes and metrics, and translate incident learnings into measurable
📌 Global Incident Operations Lead - AI-Driven Reliability (Madrid)
🏢 Jobgether
📍 Madrid
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