About the Role
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We are recruiting on behalf of a leading integral customer experience company for a Spanish & English Customer Support Specialist to join a project for a major Spanish Airline . Based on-site in Lisbon, Portugal, you will act as the first point of contact for passengers, providing support for flight bookings, inquiries, and customer care in a fast-paced environment.

Key Responsibilities

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- Handle incoming customer inquiries, flight reservations, and service requests via phone and email.

- Provide accurate and timely information regarding flight schedules, ticketing, and airline policies.

- Resolve passenger issues efficiently while maintaining high customer satisfaction standards.

- Document customer interactions accurately in the system.





Requirements

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- Language Proficiency: Native or high fluency in Spanish , alongside intermediate English (B1 level) .

- Location & Work Model: Candidates based in Lisbon, surrounding cities/areas , or currently residing in Spain who are ready to relocate immediately to Lisbon for an On-site role.

- Availability: Immediate joiners required (Start Date: September 17, 2026).

- Skills: Excellent communication skills, customer-oriented mindset, and basic digital literacy.

What We Offer

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- Full-time position within an international and dynamic team environment.

- Comprehensive training program provided upon joining. xqbhyrx

- Opportunity to work with a prominent brand in the aviation industry.

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📌 Customer Support Specialist - Spanish & English (Airline Project) (Vigo)
🏢 Cross Border Talents
📍 Vigo