Dutch Speaking Support SpecialistAbout Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we take pride in facilitating career-defining opportunities for multilingual professionals across the globe.

Job Overview

We are currently seeking a motivated professional for a Dutch Speaking Support Specialist position in Bulgaria. This role is a perfect match for those pursuing high-quality Dutch-speaking jobs within the thriving Customer Support Services industry, offering a seamless transition to a vibrant new professional chapter.

Key Responsibilities

- Deliver exceptional omnichannel support to Dutch-speaking clients, ensuring high satisfaction levels within the Customer Support Services sector.

- Resolve complex customer inquiries and technical issues with empathy, accuracy, and professionalism.

- Maintain detailed records of customer interactions to contribute to the continuous improvement of our service standards.

- Collaborate with international teams to optimize workflows and enhance the overall client experience.

- Stay updated on product knowledge and service policies to provide precise information to users.

- Act as a brand ambassador, representing our clients with excellence in every interaction.

- Meet and exceed performance indicators established for the Dutch Speaking Support Specialist position in Bulgaria.

- Native or fluent Dutch (spoken and written) is mandatory for this role.

- Valid EU passport (mandatory for employment in Bulgaria).





- Proven experience in Customer Support Services or a similar client-facing role.

- Strong communication skills and a passion for helping people resolve their daily challenges.

- A proactive mindset and the ability to thrive in a multicultural, on-site environment.

- General technical proficiency to navigate modern support software effectively.
What We Offer

- Competitive Monthly Salary reflective of your professional skills.

- Fully Paid Training to ensure your success in the Customer Support Services field.

- Comprehensive Health Insurance and wellness benefits.

- Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Bulgaria effortless.

- Monthly Performance Bonus for high achievers.

- €1,500 Signing Bonus (one-time) for all new hires.

- An exciting career path among the best Dutch-speaking jobs currently available.
Life in Bulgaria

Bulgaria is rapidly becoming one of Europe’s most attractive destinations for expatriates, offering a perfect blend of rich history, modern city infrastructure, and breathtaking landscapes. When considering jobs in Bulgaria, you will find that the country offers a welcoming atmosphere, sunny climate, and a surprisingly low cost of living that allows for an exceptional quality of life.

Living in Bulgaria provides a unique opportunity to explore a country known for its exquisite culinary traditions, vibrant nightlife, and proximity to both mountains and the Black Sea coast. By securing a Dutch Speaking Support Specialist position in Bulgaria, you join a supportive community of international professionals who have found that the relocation appeal of the region is second to none.

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📌 Dutch Speaking Support Specialist - Work In Sofia, Bulgaria (España)
🏢 Mercier Consultancy Group
📍 España