About the Role

We are recruiting on behalf of a leading general customer experience company for a Spanish & English Customer Support Specialist to join a project for a major Spanish Airline . Based on-site in Lisbon, Portugal, you will act as the first point of contact for passengers, providing support for flight bookings, inquiries, and customer care in a fast-paced environment.

Key Responsibilities

- Handle incoming customer inquiries, flight reservations, and service requests via phone and email.
- Provide accurate and timely information regarding flight schedules, ticketing, and airline policies.
- Resolve passenger issues efficiently while maintaining high customer satisfaction standards.
- Document customer interactions accurately in the system.

Requirements

- Language Proficiency: Native or high fluency in Spanish ,



alongside intermediate English (B1 level) .
- Location & Work Model: Candidates based in Lisbon, surrounding cities/areas , or currently residing in Spain who are ready to relocate immediately to Lisbon for an On-site role.
- Availability: Immediate joiners required (Start Date: September 17, 2026).
- Skills: Excellent communication skills, customer-oriented mindset, and basic digital literacy.

What We Offer

- Full-time position within an international and dynamic team environment.
- Comprehensive training program provided upon joining.
- Opportunity to work with a prominent brand in the aviation industry.

#J-18808-Ljbffr

📌 Customer Support Specialist - Spanish & English (Huelva)
🏢 Cross Border Talents
📍 Huelva