CloudTalk is THE global AI‑powered business calling platform, trusted by 30,000+ professionals at companies like Nokia, Revolut, Glovo, and Uber.
We're building the world's most capable AI business calling software available in 160+ countries — helping businesses have more and better calls every day. We're a 200-person team that values growth, innovation, teamwork, customer focus, and human connection. Integral SaaS Scale-up | Series B
Personalised 1:1 Coaching
Barcelona, Hybrid (4 days in-office)
We're in an era of rapid innovation — taking our top-tier communication infrastructure to the next level by integrating cutting‑edge AI. Join us as we pioneer the future of business communication and drive toward $100M ARR.
From real-time call intelligence, automated summaries, and AI coaching to AI voice agents and AI receptionists that are transforming how our clients handle volume at scale
Our Account Managers are the business owners of their portfolio. This is not a reactive support role. Run regular Executive Business Reviews that tie CloudTalk performance directly to your clients' KPIs. Define the leading indicators that matter, track them in HubSpot and your analytics stack, and intervene early — before issues become escalations.
Partner closely with Product, Support, and Customer Engineering to resolve issues, surface feedback, and influence the roadmap — while confidently representing CloudTalk's direction back to your accounts.
Hands‑on experience in Account Management or Customer Success in B2B SaaS,



with a demonstrable track record of hitting retention and expansion targets
Highly commercial mindset — you think like a revenue owner, not just a relationship manager
Data‑driven: comfortable in Excel/Sheets, BI dashboards, and CRM reporting to manage your portfolio analytically
HubSpot, Gainsight, Planhat, or similar
Business fluency in English. Spanish, French, or Czech/Slovak are a big plus
Fully remote with four European hubs. A coach you can book, a career path in writing, and equity when you deliver. A real conversation about your career, on company time
You'll always know what the next step requires and where you stand
Depending on the team, you'll either work from one of our hubs four days a week or have the option to work fully remotely. Flexible hours, built around your team. A MacBook for work, plus a home‑office allowance for remote roles to build a setup you like sitting at
Recharge Fridays: 4 extra all-company days off a year. Two offsites a year worth packing a bag for. Tuscany) plus a dedicated function-specific offsite, both somewhere remote enough that people actually talk
By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk's legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice.
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📌 Manager, Account Executive (Barcelona)
🏢 CloudTalk
📍 Barcelona