We're looking for the special, unique, and amazing YOU!

@ KCS IT, we look for the ones that stands out, for those that always wants to be better and fight for it, and for those who has the same values that we do: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, teamwork.

We are looking for an Amazing: Agentic AI Specialist

Seniority: +6 year

The amazing you, will have:

- Bachelor's degree or equivalent in Computer Science, Information Technology, Software Engineering, Data Science or a related field.
- 6+ years of IT experience in solution design, development, administration or technical support.
- 5+ years of hands-on experience with Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry and Power Platform.
- Demonstrated experience designing, developing, deploying and supporting AI agents, chatbots or automation solutions .
- Experience with 2nd and 3rd line enterprise technical support , including incident and problem management.
- Experience establishing AI governance frameworks, agent lifecycle management processes or AI platform operating models .
- Strong understanding of Agentic AI, Generative AI, AI-agent architecture, orchestration, governance and lifecycle management .
- Ability to develop both low-code and custom AI agents .
- Experience integrating AI solutions with Microsoft Graph, SharePoint, Teams, APIs, Azure and enterprise applications .
- Experience across multiple technical areas, including solution architecture, development, platform administration, governance and operational support .
- Strong knowledge of AI security, compliance, access control, monitoring and responsible AI .
- Strong troubleshooting and analytical skills.

Responsibilities:

- Develop and implement a roadmap for AI agent administration, governance, deployment, support and adoption .
- Define standards and processes for the AI agent lifecycle ,



including naming, documentation, testing, approval, publishing, monitoring, review and retirement.
- Advise on AI licensing, consumption, architecture, platform configuration and build-vs-buy decisions .
- Translate strategic recommendations into practical technical configurations and operational processes .
- Administer Microsoft Agent 365 and Microsoft 365 Copilot in a secure, reliable and compliant enterprise environment.
- Support the administration of Copilot Studio, Power Platform, Dataverse, connectors and gateways .
- Manage agent configuration, permissions, publishing, monitoring, reporting and lifecycle .
- Manage the organisation's Agent Store and agent catalogue .
- Design, build, test, deploy and support AI agents and AI-powered solutions .
- Develop both low-code and custom-developed AI agents according to business requirements.
- Integrate AI agents with Microsoft Graph, SharePoint, Teams, Dataverse, APIs, Azure services and enterprise applications .
- Optimise AI solutions for performance, reliability, security and business value .
- Provide 2nd and 3rd line technical support for Copilot and AI-agent related issues.
- Troubleshoot incidents, access issues, configuration problems, integrations and performance issues .

Why should you become part of our family?

- You can develop a career that fits you: your career development is personalized, taking in consideration your needs and goals from a short to long term
- Interesting Challenges Ahead:



you can work for several clients from different sectors of activity
- Free training programs: Our training and certification programs in languages, tech, behavior, and business will help you to reach your full potential faster
- International projects in Benelux: you can gain international experience in Benelux and balance a new way of living with work
- Type of projects (depending on the project you might find one of this types of projects):
- In hybrid Systems: Is important to balance work with socialization, that's because a hybrid system works for us and for you
- Full Remote projects: If you want to work while you enjoy the comfort of your home
- Full Onsite projects: if you prefer the company of your colleagues!
- Take care of your well-being: Enjoy our free nutrition, psychologist, general medicine appointments and our yoga and personal training days... all remote!

Who are we?

Founded in 2008 and based in Lisbon, KCS IT is a consulting company in the field of Information Technology and Services, focused on creating value for our clients through three main areas: Consulting, Outsourcing, Innovation and Training. Our commitment to talent development is unmistakable in the recent opening of the Porto and Azores hubs, which aims to develop technology for the national and international market. Since 2018 we have been elected one of the 10 major companies in the "Index of Excellence", an initiative that aims to reward organizations that invest most in the development and satisfaction of their employees.

At KCS IT,

We stand for equality and value diversity. We foster a safe, diverse environment where opportunities are equal for all employees!

We do not discriminate based on age, ethnicity, sexual orientation, gender, disability, or any factor other than merit.

All applications with the required skills for the position are welcome!

#J-18808-Ljbffr

📌 Agentic AI Specialist (España)
🏢 KCS-IT
📍 España