Omega CRM, a leader in Technology Solutions, is looking to develop its Marketing practice with a Salesforce Marketing Cloud Consultant.

Investigate, create, and recommend innovative marketing automation and martech solutions.

Responsibilities

- Conduct analysis on marketing automation and martech solution implementations.
- Assist in high-level architecture design for marketing automation and martech solution implementations by choosing the most suitable platform.
- Implement infrastructure and functional cloud marketing architecture.
- Perform basic functional and specialized marketing tasks.
- Ensure that automated cloud communication activations are effectively utilized.
- Decide which processes are suitable and necessary to be executed in the cloud for implementing marketing automation solutions.
- Determine the assets and organization of automations that best fit the cloud implementation.
- Implement automated communications and marketing automation processes to meet customer needs at various touchpoints.
- Implement the latest technological advancements and marketing technology solutions.
- Conduct test trials, diagnose errors, and resolve issues in the use of marketing automation and martech tools.
- Document processes and track system performance metrics.

Qualifications

- Proven experience in creating marketing campaigns with Salesforce Marketing Cloud and Marketing Cloud Account Engagement.
- Previous experience in database management, preferably in a similar role.




- Knowledge with the automation software and relevant performance evaluation.
- Experience with CRM platforms (Salesforce).
- Knowledge to manage marketing projects.
- Advanced level of English.

Contract and Benefits

- Permanent contract.
- Health insurance.
- Trainers & Certifications.
- Home Office.

Omega CRM, a Merkle Company, is a integral digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data - all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating: 4.9/5), and we've been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people - guided by our values: #

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📌 Marketing Cloud Consultant (Castro Urdiales)
🏢 Omega CRM, A Merkle
📍 Castro Urdiales