Overview

As a 3PL Account Manager, you own and optimize strategic relationships with 3PL partners to scale volume, improve unit economics, and ensure top-tier fleet performance. You will work closely with cross-functional teams to align partner growth with Glovo’s objectives in Spain, using data to drive commercial outcomes. This high-visibility role combines negotiation, program management, and data-driven experimentation to improve marketplace health. You’ll contribute to shaping a scalable logistics ecosystem with partners and internal stakeholders.

Responsabilidades

- Own partner relationships as the main business partner for 3PL owners, aligning their growth with Glovo’s objectives
- Analyze fleet KPIs to maximize order volumes, fix bottlenecks, and boost partner profitability
- Onboard and promote Glovo tech, features, and processes to partners to optimize operations
- Manage contracts & SLAs, lead renegotiations, and ensure high-quality service levels
- Collaborate cross-functionally with Billing, Pricing, Legal, and Ops to resolve issues quickly




- Partner with Strategy & Data to launch local initiatives and experiments based on marketplace insights
- Drive regular reviews with 3PL providers to maintain alignment with company goals

Requisitos principales

- 2 years of experience in Account Management, Operations, or Consulting (ideally in delivery, e-commerce, or logistics)
- Strong commercial & negotiation skills with an ability to handle tough conversations with business owners
- Analytical mindset with comfort using data and KPIs to optimize margins and growth
- Proactive and ownership-driven with ability to navigate ambiguity and drive action
- Tech & tool-savvy with familiarity of digital tools and dashboards (e.g., Google Sheets, Looker)
- Languages: native/fluent Spanish and high working proficiency in English

- negotiation
- analytical thinking
- proactiveness
- ownership
- Google Sheets
- Looker

📌 3PL Account Manager - Spain - barcelona
🏢 Glovo
📍 Barcelona