Empresas:

Launchpad SL We are a small family-run company managing tourist apartments in Málaga and New York, as well as a three-star boutique aparthotel in Málaga’s historic centre.

We are looking for an experienced and highly organised person to join our Reservations and Operations team.

There is a calm, friendly and supportive working environment in a small family-run company, where teamwork, mutual respect and a good atmosphere are genuinely valued.

MAIN RESPONSIBILITIES

- Managing reservations and guest communication through our PMS, Booking.com, Airbnb and Expedia. - Handling guest requests and incidents in English and Spanish, following each case through to resolution. - Checking payments, deposits, documentation and upcoming arrivals. - Coordinating cleaning and maintenance in Málaga. - Supporting the management of availability, rates, promotions and OTA listings.

WE OFFER

• Permanent full-time contract: 40 hours per week.



• Rotating shifts between 9:00 and 21:00, with no night shifts. • Approximately two weekends off per month. • Salary according to the applicable Málaga hospitality agreement. • Initial training and handover period. • Expected starting date: mid-October 2026. Requisitos

: - Fluent English and Spanish, both spoken and written. - Previous experience in hotels, tourist apartments, travel agencies, reservations or a similar tourism role. - Strong organisation, prioritisation and problem-solving skills. - Confidence using digital tools, Excel and computers. Experience with PMS, OTAs, revenue management or macOS will be highly valued. - Living in Málaga or able to commute reliably to Málaga city centre. - Availability to work rotating schedules and some weekends.

📌 RESERVATIONS & OPERATIONS AGENT MÁLAGA CITY CENTRE - (Málaga)
🏢 Launchpad
📍 Málaga