Singapore Airlines is a leading airline renowned for its commitment to operational excellence, commercial performance, and reliability across its integral passenger and cargo network. We are inviting suitably qualified candidates to join our Singapore Airlines Cargo team in Spain as a Cargo Sales Planning Executive.

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The successful candidate will be part of Singapore Airlines Cargo Division based in Madrid, Spain. As a Cargo Sales Planning Executive, you will support cargo sales planning, capacity optimisation, and revenue management activities across assigned European markets.

You will play a key role in maximising cargo revenue and yield performance through effective capacity planning, booking management, pricing coordination, and market analysis. The role requires close collaboration with headquarters, regional stations, sales teams, and operational stakeholders to ensure optimal utilisation of cargo capacity on flights between Europe and Singapore.

You will also support customer servicing activities, provide booking and rate solutions, and ensure timely handling of shipment-related queries while maintaining high standards of accuracy and responsiveness.

Key Responsibilities

- Revenue & Sales Planning

Support achievement of assigned cargo revenue targets across European markets

Analyse revenue performance by destination region and cargo vertical to support commercial decision-making

Contribute to yield improvement initiatives while maintaining market competitiveness

Identify opportunities for revenue optimisation through pricing and capacity adjustments

- Capacity & Load Factor Management

Monitor and optimise cargo capacity on flights ex-Madrid (MAD) and Barcelona (BCN) to Singapore





Allocate space to agents and stations in line with commercial priorities and capacity constraints

Analyse booking trends and load factors to support capacity planning decisions

Support improvement of overall European hub load factors and aircraft utilisation

- Reservations & Booking Management

Process and manage cargo bookings accurately in line with operational requirements

Ensure high booking accuracy and minimal manual correction rates

Provide alternative routing, capacity, and product solutions to customers when required

Support digitalisation of booking processes and promote efficient use of e-channel platforms

4.

Customer

Service & Relationship Management

Handle customer and agent inquiries related to rates, bookings, and shipment status

Ensure timely response and resolution of tracking and service-related cases

Support key account engagement and participate in regular business reviews

Maintain and update customer data within CRM systems to ensure data integrity

- Pricing, Data & Market Analysis

Analyse market trends, booking data, and competitor activity to support pricing strategies

Maintain accuracy of published rates and ensure timely implementation of rate updates

Produce weekly and monthly performance reports for Cargo Management

Deliver actionable insights to support commercial planning and revenue initiatives

- Operations & Administrative Support





Coordinate shipment monitoring and ensure timely updates across the logistics chain

Support irregular operations and crisis management activities when required

Ensure compliance with internal procedures across booking, pricing, and reporting processes

Undertake additional tasks or projects assigned by Cargo Management

Requirements

Must have the right to work and live in Spain

Bachelor's degree in any discipline or equivalent relevant experience

Strong analytical and numerical skills with attention to detail

Proficiency in Microsoft Office applications, particularly Excel

Strong understanding of cargo operations, capacity planning, or logistics is an advantage

Experience in aviation, freight forwarding, or supply chain industry is preferred

Strong communication skills in English and Spanish (additional languages an advantage)

Ability to manage multiple tasks under tight deadlines in a fast-paced environment

Strong customer focus with a solution-oriented mindset

High level of accuracy in data handling, booking, and reporting

Flexibility to support operational requirements, including shift or ad-hoc duties if required

Why Join Singapore Airlines?

At Singapore Airlines, you will be part of a global cargo network driving efficient and reliable air freight solutions across key international markets. This role offers exposure to commercial planning, capacity optimisation, and data-driven decision-making within one of the world's leading airline cargo operations.

How to Apply?

To apply, please email your CV and cover letter in English to with the subject line: "Application for Cargo Sales Planning Executive"

Please include

Salary expectations

Earliest available start date

Singapore Airlines thanks all applicants for their interest. xghoner Only shortlisted candidates will be contacted.

📌 Cargo Sales Planning Executive (Madrid)
🏢 Singapore Airlines
📍 Madrid