Responsibilities

- Conduct intake and assessments for new participants

- Develop service plan with a focus on employment barrier removals, financial stability and housing stabilization

- Provide individualized resources and referrals to community programs

- Assist with clients in advocating for services they qualify for

- Provide on-the-job-training support

- Work with partner Housing Specialists for client re-housing

- Develop partnerships with other community based organizations

- Track outcomes and data management of participants’ activities and accomplishments

- Communicate with On The Job Supervisors to track participant progress

- Other duties as assigned

Knowledge The incumbent must have proficient knowledge in the following areas:

- Community resources

- Homeless services

- Employment development

- Outcome driven programming

- Trauma-informed Care

Skills





- Preferred Bachelor’s Degree in Social Services, Human Services, or similar degree, or related field experience required.

- Must have a minimum of 2-3 years in program services

- Demonstrates good judgment and has the ability to work independently and as a part of a team

- Be driven to succeed, organized, proactive, innovative, responsible, assertive, and versátil

- Possess excellent written and verbal communication and interpersonal skills

- Have the capacity to effectively and efficiently handle multiple tasks and deadlines simultaneously

- Must be able to work collaboratively with staff, program partners and volunteers

- Must possess a solid understanding of data collection

📌 Case Manager – Workforce Program (Madrid)
🏢 Dreams for Change
📍 Madrid