Experteer Overview In this KYC Specialist role, you own key ongoing processes to ensure compliant user onboarding and ongoing due diligence for high-risk customers. Working in the Madrid office as part of the French Market KYC team, you bolster regulatory compliance while delivering a smooth customer experience. You apply EDD/ODD principles, analyze financial data, and collaborate across teams to resolve inquiries and adapt to new guidelines. This is a fast-paced, multicultural environment focused on maintaining trust with authorities, customers, and stakeholders.Compensaciones / Incentivos
- Apply regulatory requirements and best practices for EDD and ODD
- Perform due diligence for High-Risk Customers and PEP
- Follow established policies to ensure accurate case assessments
- Maintain SLA targets by efficiently managing cases
- Utilize KYC tools and platforms for case processing
- Assess risks and mitigate issues in high-risk profiles
- Interpret financial statements and data to inform decisions
- Identify risks and required documentation through thorough assessments
- Demonstrate problem-solving to resolve cases independently
- Collaborate with MLRO and Customer Support to resolve questions




- Contribute to guidelines/tool adoption and adapt to process changes
- Participate in projects and share case findings with the team
- Support a customer-centric KYC experience balancing compliance and usability
- Foster open dialogue and seek feedback for growthResponsabilidades
- Hands-on experience in KYC (EDD/ODD exposure preferred)
- Proven track record in managing and resolving KYC cases
- Experience in fast-paced finance/banking environments desired
- Excellent hands-on experience in KYC Operations
- Knowledge of banking regulations is preferable
- Strong analytical skills to generate insights independently
- Proactive, detail-oriented mindset under pressure
- Fluency in English and French mandatory; additional languages a plus
- Exceptional interpersonal and communication skills with stakeholdersRequisitos principales
- competitive personal development budget
- work from home budget
- fitness u0026 wellness discounts
- language apps
- public transportation discounts
- premium N26 bank account subscription for employee and family

📌 Kyc Specialist - French Market (Madrid)
🏢 N26
📍 Madrid