About The RoleWe are looking for a Customer Service Representative (f/m/d) to join our Medical Products Team in Barcelona. The perfect candidate should love to deliver functionally excellent customer service in different languages.About The RoleWe are looking for a Customer Service Representative (f/m/d) to join our Medical Products Team in Barcelona. The perfect candidate should love to deliver functionally excellent customer service in different languages.Responsibilities- Responsibility for the entire order fulfilment process – receiving and processing orders including emergency orders, using ERP systems- Arranging deliveries in cooperation with our European warehouse and processing invoices through liaison with our European Accounting Service Centre- Providing our customers with basic product and pricing information. Daily interaction with mainly hospitals and clinics, as well as a variety of internal customers, located across the countries- Ability to communicate proficiently in the appropriate language and engage effectively across cultures, as well as adapt to the country specific processes- Giving input on ways to improve the quality of our business leading to better efficiency and enhanced quality of serviceRequired Qualifications- Proven Customer Service experience in an international environment.- Proactive problem solver with flexibility and the ability to multi task.- High attention to detail, as well as excellent organizational skills and time managerial skills.- Ability to manage,



organize and prioritize own workload- Committed to quality and providing a professional and responsive customer experience, supporting Gore´s business results.- Open communication, resilient and impact aware.- Flexibility to work in different teams, depending upon business needs.- Skilled in working with ERP/IT systems, plus experience of eCommerce solutions is very welcome.- Fluent in German, Polish and English.What We OfferOur success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow. We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for “profit-sharing”. Learn more at gore.Com/careers/benefitsGore is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a protected veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations.#J-18808-Ljbffr

📌 Customer Service With Polish And German (Barcelona)
🏢 W. L. Gore & Associates
📍 Barcelona