Ingram Micro, Inc. is seeking a Billing Technical Support Leader to guide a team handling complex billing, invoicing, and platform issues. You will drive operational excellence, collaborate with Engineering, Product, Finance, and Vendor teams, and ensure a seamless customer billing experience.
The role focuses on mentoring engineers, optimizing processes, and leading incident responses to improve billing accuracy and SLA performance with a customer-centric mindset.
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📌 Billing Tech Support Lead - Cloud & SAP (Santander)
🏢 Ingram Micro
📍 Santander
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