Duties and Responsibilities

- Provide customer support to Norwegian-speaking banking customers - Handle enquiries relating to customer accounts and banking services - Assist customers with the use of online and digital banking services - Resolve account, payment and transaction-related issues - Provide accurate information and guidance regarding banking services - Handle financial and customer information accurately and confidentially - Use transaction-processing and credit-assessment systems - Identify and resolve customer issues efficiently and professionally - Maintain a high standard of customer service throughout each interaction.

Requirements - Fluent Norwegian (C2) both verbal and written. Sound command in English (B2+ level)



- Previous customer service or banking experience is an advantage - Strong communication and customer service skills - Good attention to detail when handling financial information - Comfortable working with digital systems and software - Ability to handle account, payment and transaction-related enquiries - Professional and responsible approach when handling sensitive customer information - Excellent remuneration package and bonus structure - Career development program and specialized courses - A dynamic and creative team with positive and friendly atmosphere - Guidance and tools to reach your full potential.

📌 Norwegian Customer Service Representative / Online Bank Advisor (Benalmádena)
🏢 Intersoft Team
📍 Benalmádena