Ready to shape the decisions that drive our business forward?

At Hero, our Customer Excellence & Demand Planning team sits at the heart of the business, connecting commercial ambition with operational excellence. As a Demand Planning Specialist, you will play a pivotal role in anticipating market needs, shaping forecasts, and helping our teams make smarter decisions that drive sustainable growth and exceptional customer satisfaction.

What you'll achieve

Shape Tomorrow's Demand

- You will analyze market trends, purchasing behaviors, sales performance, and economic factors to build accurate demand forecasts that support business success.

Connect Strategy with Execution

- You will partner with Sales, Marketing, and Sales Strategy teams to capture key market insights and translate them into reliable forecasting plans.

Drive Forecast Excellence

- You will monitor forecasting performance, identify deviations, and champion corrective actions that continuously improve forecast accuracy and business responsiveness.

Optimize Supply & Inventory

- You will collaborate closely with Supply teams to improve inventory management, reduce operational risks, and support cost-efficient production planning.

Champion Customer Satisfaction

- You will contribute to resolving service challenges alongside Customer Service and commercial teams, helping deliver an outstanding customer experience.

Lead Continuous Improvement

- You will identify opportunities to enhance processes, improve efficiency, and strengthen the way demand planning supports business growth.

Who you are

Data-Driven Decision Maker

- Bachelor's degree in Business Administration, Industrial Engineering, Statistics, or a related field.
- You thrive when working with data and enjoy transforming insights into practical business actions.





Forecasting & Planning Professional

- You bring at least 2 years of experience in Demand Planning, Business Intelligence, or analytical/strategic commercial roles.
- Experience with forecasting software, ERP systems, or statistical tools is considered an advantage.

Excel Power User

- You are an expert Excel user who can confidently manage and interpret large datasets.
- Experience with Power BI is a strong plus.

Cross-Functional Team Player

- You are fluent in Spanish and have C1-level English proficiency, enabling you to communicate effectively across different teams and stakeholders.
- You are a true team player who enjoys collaborating with Sales, Marketing, Supply Chain, Customer Service and Finance to turn insights into business decisions and drive shared success.

Analytical Problem Solver

- You combine strong analytical thinking with a proactive mindset.
- You stay focused under pressure and consistently deliver high-quality results on time.

Growth & Improvement Champion

- You are collaborative, empathetic, and committed to continuous improvement.
- Previous experience within the food industry or FMCG environment is highly valued.

What We Offer

Your Growth & Wellbeing

- Work in a highly collaborative environment connecting Sales, Supply Chain, Logistics, Finance, and Customer Service teams.




- Opportunity to influence key business decisions through strategic demand planning and forecasting.
- Exposure to cross-functional projects that support professional growth and development.

The Essentials

- Fixed-term position with a real opportunity to grow with us. We are looking for someone who can make an impact from day one, with the possibility of transitioning into a long-term role based on business needs and performance.
- Hybrid work model and versátil schedule (with early finish on Fridays, also during summer months).
- Attractive Compensation & Benefits package.
- Strong values and a matrix organization where you can make a real difference.
- Great work environment and amazing people you'll be proud to work with.

Our Culture: How We Grow Together

- Create wow: We dare to do things differently, seek to always win with consumers and customers, and endeavor to be forever relevant and vital to our world. It’s about Curiosity, Innovation and Consumer/Customer Focus.
- Everyone Hero: We work together in pursuit of our common mission and strategy, strengthening our local businesses by leveraging the power of the collective. It’s about Purpose, Performance and Teamwork.
- Nourish others: We treat everyone with honesty, care and respect and provide our people, customers and consumers with what they need to thrive. It’s about Honesty, Empowerment, Respect and Diversity.
- Take responsibility: We make good choices today to build a more sustainable business and environment fit for the needs of tomorrow. It’s about Sustainability, Ownership, Heritage and Quality.

Sound like you? Apply Now

Important: We only accept applications sent to the designated channels. Please be aware of job offer scrapers; we will not accept applications from other third parties.

📌 Demand Planning Specialist (España)
🏢 Hero Group
📍 España