Ensure the accuracy, integrity, and reconciliation of clinical research data across CTMS and related systems Serve as the primary resource for sponsor and CRO billing inquiries, invoice disputes, and revenue-related investigations Collaborate with Clinical Operations, Research Nursing, Pharmacy, Regulatory, Finance, and Revenue Cycle teams to support accurate documentation, billing, and revenue capture Investigate and resolve operational, clinical, and financial discrepancies to minimize revenue leakage and ensure compliance Monitor study-level invoicing, payments, aging accounts, and revenue performance, identifying risks and escalation needs Develop and track KPIs related to data quality, billing accuracy, and operational effectiveness Lead reconciliation, audit, and process improvement initiatives to enhance data quality, operational efficiency, and financial performance Provide operational insights and reporting to support decision-making, forecasting, and continuous improvement efforts Act as a liaison between internal stakeholders, sponsors, and CROs to ensure alignment, issue resolution, and successful study execution

Requirements

Bachelor’s degree in Business Administration, Healthcare Administration, Finance, Health Sciences, or a related field

3+ years of experience in Clinical Research Operations, Clinical Research Finance, Healthcare Revenue Cycle, Healthcare Operations, or related areas

Experience working with Clinical Trial Management Systems (CTMS), preferably OnCore

Proven ability to reconcile data across multiple systems and resolve operational discrepancies

Experience working in a regulated healthcare or clinical research environment

Experience in Phase I Oncology Clinical Research (preferred)

Knowledge of sponsor billing, clinical trial revenue processes,



and study financial workflows (preferred)

Experience partnering with sponsors, CROs, and finance teams (preferred)

Professional certifications such as CCRP, CRA, ACRP, or equivalent clinical research credentials (preferred)

Strong analytical, problem-solving, and root-cause analysis skills

High attention to detail with a commitment to data accuracy and integrity

Excellent communication and stakeholder management skills

Ability to collaborate across clinical, operational, financial, and external partner teams

Strong organizational, project management, and prioritization abilities

Continuous improvement mindset with experience using KPIs to drive performance

Understanding of compliance, risk management, and regulatory requirements

Core Competencies Demonstrates expertise in Clinical Research Operations and Finance, with a strong focus on data reconciliation, compliance, and revenue cycle management. Proven ability to collaborate effectively with cross-functional teams and utilize KPIs to enhance operational performance.

Highest-signal resume keywords

Clinical Trial Management Systems (CTMS)

Data Reconciliation

Healthcare Revenue Cycle

Sponsor Billing Knowledge

Professional Certifications (CCRP, CRA, ACRP)

ATS Optimization Keywords Hard Skills

Data Integrity

Operational Discrepancy Resolution

KPI Development and Tracking

Financial Performance MonitoringClinical Research Finance

Soft Skills

Analytical Skills

Problem-Solving

Attention to Detail

Communication Skills

Organizational Skills

Certifications & Qualifications

CCRP

CRA

ACRP

Industry Keywords

Clinical Research

Healthcare Operations

Regulated Healthcare Environment

Phase I Oncology Clinical Research

Compliance and Risk Management

Tools & Technologies

OnCore

CTMS

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📌 Clinical Business Operations Manager (Madrid)
🏢 Jobtailor
📍 Madrid