Overview Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.

In this Technical Service Lead role, you will steer technical service across the EMEA region for the Packaging Coatings segment, leading a team and coordinating trials and customer support. You’ll work closely with customers, plants, and suppliers to optimize machinery settings and troubleshoot issues, while applying Best-in-Class trial methodologies. Your work will shape plant relationships, drive continuous improvement, and elevate technical capabilities across the segment.

Responsabilidades

Attend important trials across the entire EMEA region

Lead technical assistance to major customers and provide trial support

Improve machinery settings and ensure trials and plant activities meet standards

Apply Best-in-Class line trial and plant audit methodologies (Secure Launch, PPG quality tools)

Deliver training programmes to broaden skills within PPG and at customer facilities





Partner with equipment suppliers to enhance technical support capability

Provide post-conversion technical support to maintain plant relationships and resolve problems (Kepner-Tregoe)

Initiate continuous improvement programmes at customer facilities

Establish working partnerships with plants and with PPG peers

Use Technical Support SharePoint site to share data globally

Troubleshoot at customer sites and investigate failed trials to prevent recurrence

Collaborate with Segment Support labs for trial can items xugodme and local development

Requisitos principales

Minimum 5 years in a technical support or service role in coatings or packaging

Chemistry, Chemical Engineering or Engineering background

English professional level

Willingness to travel within EMEA up to 70%

cross-functional collaboration customer-focused communication problem solving technical service and trial execution plant and machinery optimization

Kepner-Tregoe problem analysis

📌 Technical Service Lead EMEA (Barcelona)
🏢 Jobrapido
📍 Barcelona