Join the global leader in responsible marketing activation services At HH General, we help the world’s most recognized brands turn their growth ideas into measurable impact through responsible marketing activation.
We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing execution at scale.
Purpose of the job The Senior Account Manager will help support the growth and development of their client account by assisting the Account Director with special projects and the running of the account. Working directly with key client stakeholders you will manage and execute various activations and projects across the client’s many brands.
You’ll be a leader who can focus on the vision and strategies of the account - managing the tactical components of running the daily business, balancing daily support needs with long-term strategy and successfully combining vision and reality into effective plans. This role combines pitching and strategic planning as well as driving excellent project delivery for existing clients.
The areas of spend under management with this FMCG client are 2D Print and Point of Sale Materials (POSM) solutions.
This role operates on a blended basis between the local HH Global office, client / vendor site(s) and home as necessary. Play a leading role in the delivery of client satisfaction through client liaison and the management of internal resource departments, your client engagement team and external suppliers
Own and resolve issues, quality concerns or corrective actions - influence client thinking to produce outstanding results
Manage the ongoing personal development of your team members through appraisals, one‐to‐one meetings, mentoring and training




Develop effective account growth strategies and manage opportunities for the client, building yearly development plans and managing the overall financial performance and success of the account
Providing technical input and advice on projects as required to achieve high quality standards
Regular MI reporting, production of account relationship plans, risk identification and management
Relationship Management with all key stakeholders
Contract review and renewal
Advanced client service management experience, including time spent working on client site(s), developing and maintaining client relationships and across multiple vendors
Experience in 2D Print, POSM and digital solutions across the FMCG sector
Has built client success - delivered account planning, client service plans, KPIs, budgeting, forecasting, strategic account leadership and identifying opportunities for continuous improvement.
People Management experience including performance management and team leadership
A proven track record of operational management for client services departments, P+L / budget management and account level financial reporting
Fluent in English and Spanish
Fluent in English and Spanish
Advanced client service management experience, including time spent working on client site(s), developing and maintaining client relationships and across multiple vendors
You belong in our global community Belonging is at the heart of HH Global. Join the global leader in responsible marketing activation services and bring your authentic self to a team that values you for who you are.
We welcome job applications from all suitably qualified candidates and will make reasonable adjustments to our recruitment process to accommodate you.

📌 Senior Account Manager (Spanish speaking) (Madrid)
🏢 Hh Global
📍 Madrid