We are currently looking for a Q2C / CX Process Manager to join a major transformation project within a leading international company.

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6-month project / Barcelona - Hybrid

The role will focus on improving and harmonising Quote-to-Cash (Q2C) processes across global and regional teams, with a strong focus on process efficiency, customer experience and continuous improvement.

Key responsibilities:

- Drive Q2C process harmonisation and continuous improvement
- Map and optimise processes within an S/4HANA environment
- Identify pain points, quick wins and efficiency opportunities using KPIs
- Lead performance management and stakeholder coordination across regions
- Develop customer journey maps and drive CX improvements




- Monitor process adoption and adherence
- Support governance, implementation and hypercare activities

We are looking for:

- Strong experience in Q2C / O2C / process transformation
- Experience in general process harmonisation and continuous improvement
- Good understanding of SAP S/4HANA environments
- Strong stakeholder management skills in international organisations
- Excellent English

Important: This is a 6-month temporary project, with an ASAP start.

Interested? xqziphu Please send me your CV or reach out directly for more details.

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📌 C / CX Process Manager – 6-Month Project (Barcelona)
🏢 Gracia101 Talent Solutions
📍 Barcelona