Overview
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In this role, you drive the global Services performance for assigned strategic accounts, aligning regional and country teams to maximize installed base value and recurring revenue. You will lead executive relationship management and cross-functional collaboration to accelerate opportunities, ensure profitable growth, and deploy multi-year saturation and modernization plans. You translate global strategy into regional plans, build a robust Services pipeline, and steer end-to-end deal execution. This position offers impact through shaping global Services delivery and customer value at scale within Schneider Electric’s ecosystem.
Compensaciones / Beneficios
health and life insurance
paid time off
adaptable work options
retirement savings plans
performance-based incentives
career development and mentorship
Responsabilidades
Drive lifecycle value and recurring revenue growth across assigned accounts
Monitor and target performance metrics: Order Intake, Recurring Revenue, Digital Impact, Saturation Plan, Services Ratio and profitability
Own executive Services relationship strategy and coordinate executive engagement
Serve as escalation point for global commercial, organizational and customer issues
Develop and review Strategic Account Plans with SAE,



regional/country teams, PMs and Solution Architects
Formulate regional and country growth plans aligned to global strategy
Develop and qualify a robust global Services pipeline with regional leverage
Influence early-stage CapEx projects to embed Services offerings
Lead SOC preparation and participate in it, contributing to a strong value proposition
Coordinate Services Tendering resources and define pricing/negotiation strategies
Obtain approvals and govern governance validations (RITE, DoA, etc.)
Lead commercial negotiations and secure contract awards with regional/country stakeholders
Ensure booked GM CCO targets and smooth handover to Operations
Engage Regional and Country xqbhyrx Services to align objectives
Lead Global Services Virtual Account Team and coordinate cross-region execution
Establish collaborative operating model with V1/V2 leaders, Country Service VPs and Account teams
Facilitate regular reviews of pipeline, performance, pursuits and resource allocation
Promote accountability and shared ownership of results across Global, Regional and Country stakeholders
Represent the voice of the customer and the countries in the global account strategy
Requisitos principales
leadership
stakeholder management
cross-functional collaboration
strategic thinking
effective communication
problem solving

📌 NeoCloud Global Account Manager – Services (Santander)
🏢 Schneider Electric
📍 Santander