Overview
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As a Customer Project Manager, you will guide post-sale deployment and onboarding of Wallbox AC and DC charging solutions. You work closely with cross-functional teams to ensure a smooth installation and long-term success for key accounts in critical ecosystems like data centers. You drive CSAT by bridging customer requirements with delivery and resolve escalations with technical and field teams. This role offers a chance to shape deployment in a fast-growing, general EV charging leader.
Compensaciones / Beneficios
Flexible working hours
Hybrid work schedule and half Fridays
First-class private health insurance
Flexible compensation tickets for transport, childcare, and dining apps
Canteen with discounted meals
Responsabilidades
Lead technical project onboarding, including customer training, documentation, and initial deployment roadmap execution
Ensure smooth installation, commissioning, and integration of AC and DC products
Serve as primary post-sale contact for key accounts (CPOs, fleets, utilities, municipalities, resellers)
Drive CSAT by leading escalation management and resolving critical infrastructure incidents with Support and Field Service teams




Collaborate with Engineering, Product, and Services to ensure smooth transitions from prospect to customer and long-term success
Coordinate cross-functional efforts (Hardware, Software, Validation) to confirm project feasibility and timely execution
Track milestones, manage risks, and ensure deliverables meet quality targets
Requisitos principales
3–5+ years in B2B customer-facing roles (Customer Success, Account Management, Pre-Sales, or Project Management) in infrastructure, energy, or EV charging
Proven experience managing large, complex accounts and multi-stakeholder relationships
Strong relationship xqbhyrx management and consultative skills
Technical understanding of hardware/software solutions in energy or mobility
Familiarity with public tender processes, regulatory frameworks, and large contract negotiations
Excellent communication and interpersonal skills
Ability to identify upsell opportunities within accounts
Strong problem-solving and project management abilities
Technical understanding of hardware/software solutions in energy or mobility
Project management and coordination across hardware, software, and services teams
Escalation management and incident resolution coordination

📌 Customer Project Manager Spain (Barcelona)
🏢 Wallbox
📍 Barcelona