- Ensure smooth, high-quality communication with French-speaking customers
- Resolve product- and service-related issues and follow up on those escalated to technical teams
- Maximize customer satisfaction with every interaction
- Independently and thoughtfully answer questions about the product and service
- Support French customers and real-estate agencies in resolving their issues from start to finish

Requirements
- Native-level French or equivalent proficiency (essential)
- At least 2 years of experience in customer service teams
- Proficiency with CRM tools (Salesforce) and incident management tools (Jira)
- Knowledge of the real-estate sector is a plus
- Proactive, solution-oriented mindset, with strong conflict-management skills and a strong team spirit
- Immediate availability

Core Competencies

Demonstrates native-level French proficiency and at least 2 years of experience in customer service,



effectively resolving issues for French-speaking customers in the real-estate sector. xhfqzwm Proficient in CRM tools like Salesforce and incident management tools such as Jira, with a proactive and solution-oriented approach.

Highest-signal resume keywords

- Native-Level French Proficiency
- Customer Service Experience
- Proficiency With Salesforce
- Proficiency With Jira
- Knowledge Of Real-Estate Sector

Hard Skills
- Customer Service
- Issue Resolution
- CRM Tools
- Incident Management
- Real-Estate Knowledge

Soft Skills
- Proactive Mindset
- Solution-Oriented
- Conflict Management
- Team Spirit

Industry Keywords
- Real-Estate Sector

Tools & Technologies
- Salesforce
- Jira

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📌 Customer Care Specialist – Native/Bilingual French (Madrid)
🏢 Jobtailor
📍 Madrid