Agency: Havas Media Group Job Description

Havas is one of the world’s largest global communications groups, operating in over 100 countries. The Group is made up of two major divisions: Havas Creative Group and Havas Media Group. We have a multi-disciplinary offering, united under one leadership, all in one building: advertising, media, data, technology, digital, social, mobile, CRM, UX, sports and entertainment, public relations, corporate communications, healthcare, design, research, employer branding and recruitment. Havas is the only truly integrated marketing and communications company in the UK. Our mission is to unite brands and people through meaningful connections, driving business success. We are the fastest growing of the global networks and have a challenger brand mentality. We share one common purpose: to bring media and creative closer together for the benefit of our clients. Havas Media Global is a dedicated team supporting global clients across strategy, insight, media, creative and digital. The culture of our group is best described as dynamic, entrepreneurial, and collaborative. We are solely immersed in global assignments and have the experience and understanding to fulfil the needs and challenges of global clients. We believe in modelling team structures after those of our clients and are set up to meet the unique requirements of each, from centralised one-hub market management to more coordinated or decentralised needs, adding value by leveraging central and local media expertise and the totality of our clients’ media investments.

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Job Summary

The European Account Manager will be working with 14 European markets and European client stakeholders and will be responsible for leading those relationships on an automotive client. Our client operates as the global lead "in-house" marketing and communications agency for a big Automotive brand, which works as an end client. The Havas European Hub, dedicated to this client is a culturally diverse, high-performing team of European specialists working in seamless collaboration, based in Frankfurt, London, Madrid, Barcelona and Paris. Our central team scope covers account management & client service, strategy, digital operations & activation, data & measurement, and investment. The European Team is leading the Client relationship in Europe, in close collaboration with the Global Team in London. It guides and govern 14 local Havas offices to drive excellence, consistency and best practice throughout the end clients’ media strategy, planning and activation scope at a European level, fostering a strong, connected central – European – local network. Our central team provides a rich blueprint in delivering client service excellence, providing ambitious account management talent with an exceptional opportunity to accelerate professional growth on one of Havas’ biggest general accounts. This role sits within a European account ecosystem and is designed to support clients at a European level.





Mission & Responsibilities

- Liaising with and building a strong relationship with the European client and end-client, appreciating sensitivities and agendas
- Co-create processes, guidelines & lead deployment across European community
- Identify opportunities with existing local and EU deliverables, processes, and operating models – drive continuous improvement connected operations & accountability
- Taking ownership of requests coming from clients and ensure timely and quality responses, hereunder ensuring guidelines are followed and quality is assured
- Understand and manage our internal tool for campaigns’ approval and analysis
- Produce, coordinate and present reports and ad-hoc requests to the clients
- Analyse and report on competitors based on provided data
- Prioritize tasks correctly
- Adheres to brand client processes & supports network-wide understanding and compliance
- Develop relationships with assigned local markets, integral hub and cross brand teams
- Act as custodian of client processes and ensure the local markets understanding and compliance, especially when it comes to approving and booking campaigns. Flags issues to managers in advance
- Providing support and training to local markets and clients when necessary
- Support the global teams in the collection and checking of regional data and insights for inclusion in global knowledge and insight deliverables such as media landscapes, planning benchmarks, etc.
- Support EU Account Executives to develop their skillset and help them with prioritization as well as check tasks and reports
- Train and support new incomers

Soft Skills & Competencies
- Strong coordination and project management experience, as well as media knowledge Strategy/planning experience are an advantage
- Thorough understanding of the media planning and implementation process and the role of different media channels holistically in the context of a media strategy European or Global media experience is preferred
- At least 4 years’ experience in a media agency preferably in an international capacity and therefore with some coordination experience
- Ability to liaise confidently with clients at all levels and react to diverse cultural practises
- Commitment to projects, tasks, and workstreams, taking full accountability for their success
- Relationship building skills internally (local offices, cross-brand and global teams, finance team) and externally (clients and media owners) with the ability to quickly build rapport and establish strong working relationships
- Self-starter demonstrating initiative and proactiveness
- Excellent attention to detail and timeline management, effective under pressure and ability to meet tight deadlines




- Lateral thinking and ability to detect opportunities and connect multiple workstreams for efficiency and best outcome
- Analytical and thorough in understanding challenges and in identifying optimal solution
- Strong communication skills, both written and presentation skills

Contract Type

Permanent

Equal Opportunity Employer

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

About Us

Founded in 1835 by Charles-Louis Havas, Havas is one of the world’s largest integral communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation.

Life at Havas

We take great pride in our Havas family. They bring many unique personalities, perspectives, and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique general and development programs, we offer our people endless opportunities to explore.

Havas Media Network

We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience – in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets, aligning stakeholders and KPIs, and measuring the impact of media experiences.

Havas Creative Network

At Havas, we believe creativity isn’t just a description of our business, it is part of our agencies’ DNA. We bring together some of the industry’s most creative and accomplished agencies. By combining creative expertise with the strategic and innovative power of our Villages, we can build seamless teams around the individual needs of each of our clients.

Havas Health

Driven by human purpose and focused on the betterment of humanity through health, Havas Health & You leverages a global collection of experts and individuals to help people everywhere live healthier lives. xqbhyrx With a spirit rooted in innovation, creativity, and education, we are dedicated to delivering consistent excellence and groundbreaking work.

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📌 European Account Manager - Media (Madrid)
🏢 Havas Media Group Spain
📍 Madrid