As a general leader in consumer goods, we bring some of the world's most loved brands to consumers across the globe. But behind every successful brand is an exceptional employee experience. We're on an exciting transformation journey, building best-in-class HR operations, payroll services and employee experiences that help our people thrive and enable the business to grow.
If you're passionate about service excellence, leading high-performing teams and driving HR transformation through digital innovation, we'd love to hear from you.
You're an experienced HR operations leader who believes great employee experiences start with outstanding service delivery.
You thrive in environments where you can combine people leadership, process excellence, compliance and continuous improvement. Experienced in HR operations, payroll and service delivery
Comfortable navigating complexity, compliance and change
As People Excellence Lead Iberia , you'll lead a team responsible for delivering reliable, compliant and employee-focused HR services and payroll support across the Iberian market.
Leading a team of People Excellence professionals, you'll act as a strategic partner to HR, business leaders and employees, ensuring HR services are efficient, scalable and future-ready. You'll also champion digital innovation, helping transform how HR services are delivered across the organisation.
Lead the delivery of high-quality HR services across the Iberian business.
Oversee payroll support and HR operational processes to deliver a seamless employee experience.
Monitor and drive performance against key service delivery KPIs.
Balance resource allocation to meet changing business demands and service volumes.
Ensure robust HR processes, procedures and controls are in place and continuously reviewed.
Maintain compliance with employment legislation, payroll requirements,



data protection and internal policies.
Strengthen operational governance and control effectiveness across the function.
Partner closely with People & Culture Business Partners, Payroll, HRIS, HRIT and Centres of Expertise.
Collaborate with country leaders and business stakeholders to understand needs and improve service delivery.
Act as a trusted advisor on HR operational matters and employee experience priorities.
Drive adoption of digital tools, automation and AI-enabled solutions.
Identify opportunities to simplify, standardise and optimise HR processes.
Partner with global teams to deliver scalable improvements across systems and services.
Foster a digital-first mindset within the People Excellence team.
Analyse service trends, employee feedback and operational performance.
Identify opportunities to improve productivity, quality and employee satisfaction.
Contribute to regional and global transformation initiatives.
Help shape the future of HR service delivery at Suntory.
Proven experience leading and developing high-performing HR Operations, Shared Services or People Excellence teams
Strong background in HR service delivery and payroll operations
Deep understanding of compliance, controls, audit requirements and risk management
Experience improving HR processes through systems, automation and operational excellence
Strong stakeholder management experience across local and regional environments
Proven change management and continuous improvement capabilities
Fluent English and Spanish communication skills
Knowledge of HR technology, digital transformation and AI-enabled solutions
Experience managing statutory, regulatory and compliance requirements
Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences.

📌 People Excellence Lead (HR Operations Lead) Iberia (Madrid)
🏢 Suntory Beverage & Food Spain
📍 Madrid