Job title - L1 Application Support and Incident Management

Client Location - Barcelona, Spain

Remote work offering - Hybrid

Client Industry - Financial Services

Contract Length - 6 months

Contract type - Freelance

Project focus

Our client is looking for an Application Support and Incident Management specialist to join a hybrid team in Barcelona, handling application incidents and service requests and keeping systems running smoothly for end users.

Key skills and Experience required

- Minimum 1 year's experience in Application Support and Incident Management
- Experience managing, troubleshooting and resolving application incidents and service requests
- Familiarity with ITIL processes and incident management
- Experience with ITSM tools such as ServiceNow
- Strong problem-solving,



communication and stakeholder management skills

If this role is of interest, please apply with an updated CV.

Desired Skills and Experience

* Minimum 1 year's experience in Application Support and Incident Management

- Experience managing, troubleshooting and resolving application incidents and service requests
- Familiarity with ITIL processes and incident management
- Experience with ITSM tools such as ServiceNow
- Strong problem-solving, communication and stakeholder management skills

Darwin Recruitment is acting as an Employment Business in relation to this vacancy.

📌 Application Incident Management (DRWN) (Barcelona)
🏢 Darwin Recruitment
📍 Barcelona