About the Company A fast-growing integral technology organisation operating in a highly dynamic and evolving market are looking for a Billing Specialist to join their team in Madrid.

About the Role

Our client is seeking a hands-on Billing Specialist to support accurate, timely and customer-ready billing across our global business. The analyst will work primarily in Workday and Oracle Billing as our client advances its finance transformation, while also using Salesforce CRM, Workday and Oracle ERP and customer invoice portals. This early-career role covers invoice execution and delivery, cash application, reconciliations, close support, issue resolution, and process improvement.

Responsibilities

- Review orders, contracts, purchase orders and supporting documents to confirm the legal entity, bill-to details, customer references, currency, payment terms, tax information, billing schedule, service dates and invoice delivery requirements.
- Create and maintain customer billing schedules and generate accurate invoices for hardware, software, subscriptions, support and professional services in Workday Billing.
- Process recurring, upfront, milestone and other approved billing arrangements, including approved credit memos, rebills and billing adjustments.
- Resolve incomplete, unclear or non-standard billing instructions with Order Management, Sales Operations, Deal Desk, Revenue Accounting, Tax, Collections, Operations and other relevant teams before invoicing.
- Deliver invoices through the approved customer channel, including email, e-invoicing platforms and customer procurement or accounts-payable portals.
- Upload invoices and supporting documents using the correct purchase order, buyer reference, tax details and attachment format; monitor acceptance and promptly resolve rejections.




- Maintain portal access, submission instructions, and customer-specific billing requirements in an organized and auditable manner.
- Apply customer payments accurately and promptly using bank information, remittance advice, and customer account details.
- Investigate unapplied and on-account cash, short payments, overpayments, deductions, bank charges and other payment differences.
- Partner with Collections, Treasury and customer-facing teams to resolve allocation issues and support account reconciliations, refunds and payment corrections.
- Reconcile billing and cash activity across Workday, Salesforce and supporting reports, as applicable during the systems transition.
- Support month-end and quarter-end close, including billing cut-off, invoice completeness, cash application completion, account reconciliations and status reporting.
- Maintain clear evidence for invoices, adjustments, cash applications and reconciliations, and assist with internal and external audit requests.
- Follow approval, segregation-of-duties, data privacy and record-retention requirements; track open issues, communicate risks early and follow items through to closure.
- Become a confident day-to-day Workday Billing user and contribute to data validation, testing, migration and stabilization activities.
- Use Salesforce CRM and Workday ERP information to validate order, shipment, service,



customer and invoice data and escalate inconsistencies to the appropriate owner.
- Document standard operating procedures and customer-specific requirements so work can be performed consistently across the team.
- Identify recurring errors, manual work and control gaps; support automation, data clean-up and related order-to-cash or Finance Operations projects as priorities evolve.

Required Skills

- Bachelor's degree in Accounting, Finance, Business, Commerce or a related discipline, or equivalent practical experience.
- Approximately 1-2 years of experience in billing, accounts receivable, cash applications, order-to-cash operations or a similar finance operations role.
- Working knowledge of invoice preparation, customer purchase orders, payment terms, account reconciliation, and basic accounts-receivable concepts.
- Strong attention to detail and the ability to review source documents, identify discrepancies, and maintain accurate records.
- Good Excel skills, including filters, lookups, pivot tables, and reconciliation of data from multiple sources.
- Clear English communication skills and the confidence to follow up constructively with global stakeholders.
- Ability to prioritize changing work, meet close deadlines, learn new systems, and take ownership of issues through resolution.

What Success Looks Like

- Invoices are accurate, complete, and issued within agreed timelines.
- Portal rejections are resolved quickly, payments are applied promptly, and unapplied cash is actively reduced.
- Reconciliations and close activities are completed on time with reliable supporting evidence.
- Stakeholders receive clear updates, and recurring issues lead to better controls, documentation, or automation.

📌 Billing Specialist (Madrid)
🏢 the rec hub.
📍 Madrid