OverviewA continuación se detalla todo lo que necesita saber sobre lo que implica esta ocasión, así como lo que se espera de los solicitantes.In this role you drive adoption of Autodesk solutions for Design & Manufacturing customers across the EMEA region. You engage customers at activation, guide onboarding, and set them up for long-term success, collaborating with cross-functional teams to accelerate value realization. You analyze usage data to surface insights and reduce friction, shaping onboarding strategies that boost product usage. This is a mission-driven opportunity to help customers scale their adoption and realize ongoing value. You will be part of a global Customer Success team that champions customer outcomes and growth.Compensaciones / Beneficiossalary transparencybase salary with potential bonusesstock grantscomprehensive benefits packageResponsabilidadesServe as the primary contact during product activation, guiding login, user assignment, and project setupDrive high-volume engagements via phone, email,



and digital channels to maximize customer impactDevelop and execute onboarding and adoption strategies to increase value and usageSupport customers through early milestones, identifying and resolving friction pointsAnalyze activation and usage data to identify trends and improve outcomesCollaborate cross-functionally with Sales, Channel Partners, and Support to achieve milestonesDocument all customer activity and opportunities in SalesforceRequisitos principalesFluency in English and German (written and spoken)Experience in a customer-facing role (Customer Success, Account Management, technical support, or xhfqzwm similar)Familiarity with Autodesk Fusion or comparable D&M tools (e.G., SolidWorks, CATIA, Siemens NX)Proficiency in Salesforce or a similar CRMStrong communication skills, able to explain technical concepts to diverse audiencesAbility to manage multiple customer accounts and priorities simultaneouslystrong communicationcross-functional collaborationproblem-solvingSalesforceAutodesk Fusion or D&M tools (SolidWorks, CATIA, Siemens NX)CRM proficiency

📌 Agentic Customer Success Manager (German Speaker) - Dach (Barcelona)
🏢 Andagon
📍 Barcelona