We are currently looking for a Q2C / CX Process Manager to join a major transformation project within a leading international company.

6-month project / Barcelona - Hybrid
The role will focus on improving and harmonising Quote-to-Cash (Q2C) processes across integral and regional teams, with a strong focus on process efficiency, customer experience and continuous improvement.

Key responsibilities:
Drive Q2C process harmonisation and continuous improvement
Map and optimise processes within an S/4HANA environment
Identify pain points, quick wins and efficiency opportunities using KPIs
Lead performance management and stakeholder coordination across regions
Develop customer journey maps and drive CX improvements
Monitor process adoption and adherence
Support governance,



implementation and hypercare activities

We are looking for:
Strong experience in Q2C / O2C / process transformation
Experience in global process harmonisation and continuous improvement
Good understanding of SAP S/4HANA environments
Strong stakeholder management skills in international organisations
Excellent English

Important: This is a 6-month temporary project , with an ASAP start.

Interested? Please send me your CV or reach out directly for more details.
#Q2C #O2C #SAP #S4HANA #ProcessManagement #CX #SupplyChain #Consulting #Barcelona

📌 C / CX Process Manager – 6-Month Project (Barcelona)
🏢 Gracia101 Talent Solutions
📍 Barcelona