19 sep
|
Digitain
|
Madrid
DescriptionImagine Live is looking for an experienced Pit Boss to oversee live gaming operations in our Madrid studio.This role is key to ensuring game integrity, operational excellence, and a high-quality player experience in a fast-paced environment.The position is shift-based.Responsibilities- Supervise live table operations and ensure full compliance with gaming procedures and standards- Monitor dealer performance and provide real-time feedback and support- Act as the main point of escalation for operational issues during the shift- Ensure fair play and monitor player behavior, reporting any irregularities- Handle live chat interactions related to complaints, disputes,
or responsible gaming concerns- Coordinate with internal teams and partners to ensure smooth daily operations- Prepare reports and communicate key insights to managementQualifications- Fluency in English and Spanish (Portuguese is a plus)- Previous experience in live gaming, casino operations, or similar environments is highly desirable- Strong decision-making skills and ability to work under pressure- Excellent attention to detail and integrity- Strong communication and organizational skills- Flexibility to work shiftsWhat we offer- Competitive salary- Dynamic and international work environment- Career growth opportunities- Ongoing training and development- Supportive team culture#J-18808-Ljbffr
📌 Spain Pitboss (Madrid)
🏢 Digitain
📍 Madrid