Overview In this role, you drive the global Services performance for assigned strategic accounts, aligning regional and country teams to maximize installed base value and recurring revenue. You will lead executive relationship management and cross-functional collaboration to accelerate opportunities, ensure profitable growth, and deploy multi-year saturation and modernization plans. You translate global strategy into regional plans, build a robust Services pipeline, and steer end-to-end deal execution.

This position offers impact through shaping integral Services delivery and customer value at scale within Schneider Electric's ecosystem.

Compensaciones / Beneficios

- health and life insurance
- paid time off
- flexible work options
- retirement savings plans
- performance-based incentives
- career development and mentorship

Responsabilidades
- Drive lifecycle value and recurring revenue growth across assigned accounts
- Monitor and target performance metrics: Order Intake, Recurring Revenue, Digital Impact, Saturation Plan, Services Ratio and profitability
- Own executive Services relationship strategy and coordinate executive engagement
- Serve as escalation point for global commercial, organizational and customer issues
- Develop and review Strategic Account Plans with SAE, regional/country teams, PMs and Solution Architects




- Formulate regional and country growth plans aligned to global strategy
- Develop and qualify a robust global Services pipeline with regional leverage
- Influence early-stage CapEx projects to embed Services offerings
- Lead SOC preparation and participate in it, contributing to a strong value proposition
- Coordinate Services Tendering resources and define pricing/negotiation strategies
- Obtain approvals and govern governance validations (RITE, DoA, etc.)
- Lead commercial negotiations and secure contract awards with regional/country stakeholders
- Ensure booked GM CCO targets and smooth handover to Operations
- Engage Regional and Country Services to align objectives
- Lead Global Services Virtual Account Team and coordinate cross-region execution
- Establish collaborative operating model with V1/V2 leaders, Country Service VPs and Account teams
- Facilitate regular reviews of pipeline, performance, pursuits and resource allocation
- Promote accountability and shared ownership of results across Global, Regional and Country stakeholders
- Represent the voice of the customer and the countries in the global account strategy

Requisitos principales
- leadership
- stakeholder management
- cross-functional collaboration
- strategic thinking
- effective communication
- problem solving

📌 NeoCloud Global Account Manager – Services (España)
🏢 Schneider Electric
📍 España