OverviewSolicitar este puesto es simple. Desplácese hacia abajo y haga clic en "Solicitar" para ser considerado para esta posición.As Operations and Finance Manager at Zurich Duo, you will partner with the CEO to shape and execute Zurich’s vision through strong financial stewardship and operational excellence. You will supervise day-to-day operations, budgets, forecasts, and delivery quality across brand experience projects. Your work enables data‑driven decision making and process optimization at scale, contributing to growth and a culture of collaboration. This role offers the opportunity to influence the agency’s trajectory within a robust global insurer and a dynamic, startup‑minded environment.ResponsabilidadesOwn end-to-end budgeting (annual and quarterly) for the agency and monitor variancesSupport pricing and profitability analysis for experiential campaigns and project-based workEnsure accurate cost allocation, chargebacks, and cross-charges across client programmesPrepare financial reports and dashboards (revenue pipeline, utilisation, margins) for leadershipLead pricing and profitability analysis across the agency portfolioManage month-end and year-end processes (accruals, provisions, reconciliations)Provide strategic financial direction to support growth and evolutionDesign and improve core agency processes (briefing, scoping, approvals, resourcing, billing)Coordinate capacity planning across internal teams, partners,



and freelancersSet up operational KPIs (utilisation, project cycle time, client satisfaction) and governance of processes and playbooksOversee all agency pillars to ensure delivery quality across brand experience workEnsure adherence to Zurich policies (procurement, data protection, brand and compliance)Support contracting and vendor management for production partners and event suppliersImplement controls around approvals, PO creation, spend limits, and vendor onboardingAct as point of contact for internal audit, risk, and compliance queries related to agency operationsDefine and drive the company-wide AI strategy and roadmap, leading cross-functional teams to implement AI solutions and scale themEstablish AI governance and foster adoption through training and change xhfqzwm managementRequisitos principalesBudgeting and forecasting experienceFinancial reporting and dashboarding expertisePricing and profitability analysisCost allocation and internal chargebacksMonth-end/year-end close and financial controlsStrategic financial direction and P&L/balance sheet oversightOperational process design and KPI trackingVendor management and contract supportAI strategy development and cross-functional leadership (optional if present)CommunicativeCuriousFlexibleFinancial management and budgetingForecasting and variance analysisPricing and profitability analysis

📌 Operations And Finance Manager (Les)
🏢 Jobrapido
📍 Les