OverviewSiga leyendo para descubrir lo que necesitará para tener éxito en este puesto, incluyendo habilidades, cualificaciones y experiencia.In this role you provide high-level remote technical support for issues escalated to European HQ, assist with installation, commissioning and repair of Panasonic HVAC products, and manage cloud-based admin tasks for IoT devices. You will coordinate with marketing, product management, and training centers to ensure up-to-date materials and smooth project execution. The role combines technical problem-solving with documentation, cross-functional collaboration, and cloud administration, offering international exposure and a path to impact across services and solutions.Compensaciones / BeneficiosInternational work environmentTraining and development opportunitiesAttractive remuneration packageFlexible working hoursGenerous mobile working optionHigh work-life balanceResponsabilidadesProvide remote technical support for issues escalated to European HQ technical teamAssist internal and external customers on installation, commissioning and repair of Panasonic HVAC solutionsCoordinate product commissioning within LSOs, assign resources, follow up on projects,



ensure quality assurance and customer satisfactionPrepare project documentation for pre-sales data and after-sales supportCollaborate with Marketing on IoT & Connectivity marketing material and support trainingCoordinate with Product Manager on Training Centers updates, uninstall old products and install new ones, review installation/service manualsSupport product documentation development with product teams and factories, review content (ErP, test reports, DoC, specs, II, OI and SM)Act as Panasonic European Admin on Cloud Side to manage LSO Admin Accounts and supervise Admin tasksManage, analyze and report SIM Card usage for Panasonic IoT devicesSupervise invoiced IoT xhfqzwm services vs activated cloud servicesSupport projects with 3rd party companies in EuropeRequisitos principalesUniversity degree with deep technical expertise or equivalent experienceAt least 5 years of relevant experience in the fieldKnowledge on Building Automation (KNX, Modbus, BACnet)Knowledge on IoT devices and systemsKnowledge on LAN and WAN networksCommunicationCross-functional collaborationProject coordinationBuilding Automation (KNX, Modbus, BACnet)IoT devices and systemsLAN and WAN networks

📌 Iot & Connectivity Technical Specialist (Air Conditioning) (Gracia)
🏢 Jobrapido
📍 Gracia