Ensure the accuracy, integrity, and reconciliation of clinical research data across CTMS and related systemsServe as the primary resource for sponsor and CRO billing inquiries, invoice disputes, and revenue-related investigationsCollaborate with Clinical Operations, Research Nursing, Pharmacy, Regulatory, Finance, and Revenue Cycle teams to support accurate documentation, billing, and revenue captureInvestigate and resolve operational, clinical, and financial discrepancies to minimize revenue leakage and ensure complianceMonitor study-level invoicing, payments, aging accounts, and revenue performance, identifying risks and escalation needsDevelop and track KPIs related to data quality, billing accuracy, and operational effectivenessLead reconciliation, audit, and process improvement initiatives to enhance data quality, operational efficiency, and financial performanceProvide operational insights and reporting to support decision-making, forecasting, and continuous improvement effortsAct as a liaison between internal stakeholders, sponsors, and CROs to ensure alignment, issue resolution, and successful study executionRequirementsBachelor’s degree in Business Administration, Healthcare Administration, Finance, Health Sciences, or a related field3+ years of experience in Clinical Research Operations, Clinical Research Finance, Healthcare Revenue Cycle, Healthcare Operations, or related areasExperience working with Clinical Trial Management Systems (CTMS), preferably OnCoreProven ability to reconcile data across multiple systems and resolve operational discrepanciesExperience working in a regulated healthcare or clinical research environmentExperience in Phase I Oncology Clinical Research (preferred)Knowledge of sponsor billing,



clinical trial revenue processes, and study financial workflows (preferred)Experience partnering with sponsors, CROs, and finance teams (preferred)Professional certifications such as CCRP, CRA, ACRP, or equivalent clinical research credentials (preferred)Strong analytical, problem-solving, and root-cause analysis skillsHigh attention to detail with a commitment to data accuracy and integrityExcellent communication and stakeholder management skillsAbility to collaborate across clinical, operational, financial, and external partner teamsStrong organizational, project management, and prioritization abilitiesContinuous improvement mindset with experience using KPIs to drive performanceUnderstanding of compliance, risk management, and regulatory requirementsCore CompetenciesDemonstrates expertise in Clinical Research Operations and Finance, with a strong focus on data reconciliation, compliance, and revenue cycle management. Proven ability to collaborate effectively with cross-functional teams and utilize KPIs to enhance operational performance.Highest-signal resume keywordsClinical Trial Management Systems (CTMS)Data ReconciliationHealthcare Revenue CycleSponsor Billing KnowledgeProfessional Certifications (CCRP, CRA, ACRP)ATS Optimization KeywordsHard SkillsData IntegrityOperational Discrepancy ResolutionKPI Development and TrackingFinancial Performance MonitoringClinical Research FinanceSoft SkillsAnalytical SkillsProblem-SolvingAttention to DetailCommunication SkillsOrganizational SkillsCertifications & QualificationsCCRPCRAACRPIndustry KeywordsClinical ResearchHealthcare OperationsRegulated Healthcare EnvironmentPhase I Oncology Clinical ResearchCompliance and Risk ManagementTools & TechnologiesOnCoreCTMS#J-18808-Ljbffr

📌 Clinical Business Operations Manager (Madrid)
🏢 Jobtailor
📍 Madrid