In this role you will build and nurture client relationships across assigned accounts, driving expansion while achieving revenue targets. You will leverage global collaboration, strategic planning, and Salesforce-enabled workflows to deliver tailored solutions and maximize retention. You’ll act as the primary contact, translate client needs into actionable offerings, and influence stakeholders across geographies. This is a mission-driven opportunity to shape client success within a leading technology services company.
Responsabilidades
- Build and nurture relationships with assigned accounts to drive expansion and retention
- Ensure client satisfaction and address issues as the first point of contact
- Develop and implement account strategies aligned with client goals and company offerings
- Manage opportunities, pipelines, and forecasts using Salesforce.com or similar CRM tools
- Collaborate with general offices and stakeholders to deliver cross-solution experiences
- Identify and advance opportunities within clients and prospects to meet quotas
- Support clients throughout the buying lifecycle and translate needs into actionable solutions
- Balance revenue and margin targets while minimizing churn
Requisitos principales
- Strong sales business acumen with planning and tool usage to meet business needs
- Proven client engagement and lifecycle management experience
- Deep knowledge of NTT DATA offerings, applications, use cases, and market trends
- Ability to identify and progress opportunities at clients and prospects
- Extensive experience in global partner management and sales environments
- Proficiency in Salesforce.com or other CRM platforms
- Ability to align multiple stakeholders to a shared vision
- Collaborative mindset with adaptable communication to diverse audiences
- Independent worker with strong problem-solving skills and influence
- Bachelors degree or equivalent in business or a sales-related field