OverviewObtenga más información sobre las tareas generales relacionadas con esta ocasión a continuación, así como sobre las habilidades requeridas.In this role, you will manage a portfolio of French-speaking accounts in a fast-paced fintech/SaaS environment, driving retention, adoption, and revenue growth. You will build trusted relationships with executive stakeholders and identify upsell opportunities to maximise client value. The position sits at the intersection of sales and customer success, shaping long-term partnerships within an international tech business. You will contribute to a data-driven approach and collaborate with cross-functional teams to enhance the customer experience.Compensaciones / Beneficiosflexible working environmentrecognition of achievement and commercial impactopportunity to influence customer success in international tech businesscollaborative environmentprofessional development and career growthbuild an international career from MálagaResponsabilidadesBuild and nurture long-term relationships with a portfolio of French-speaking clientsAct as primary point of contact and proactively support customer successDrive adoption of payment and software solutions across modules and integrationsIdentify customer needs and propose tailored solutions aligned with business goalsCreate revenue through upselling, cross-selling, and account expansionDeliver product demonstrations and guide customers through adoptionMonitor key metrics (MRR, NRR, health, engagement) and address churn risksNegotiate and close commercial agreements while meeting renewal and growth targetsContribute to initiatives improving customer experience and recurring revenueRequisitos principalesFluency in FrenchProven experience in quota-carrying SaaS or technology roleTrack record of revenue growth and customer retentionExperience identifying client challenges and providing tailored solutionsStrong xqziphu strategic account management and relationship-building skillsAbility to engage with senior and executive stakeholdersCommercial awareness and understanding of complex business modelsData-driven approach to account management and decision-makingProficiency in Salesforce and relevant sales toolsStrong communication, negotiation, and influencing skillsAbility to manage multiple accounts in a fast-paced environmentAvailability to work from Málaga, Spainstrong communicationnegotiationinfluencing skillsSalesforcerelevant sales toolsdata-driven account management