Reporting to the Head of Account Management Europe, you will manage a client portfolio on the Spanish market.Your responsibilities will include:Participating in client onboarding:- Project management and coordination with other internal departments (Implementation, Legal, Compliance, and Finance)- Organizing and leading client meetings- Assisting with contract signing- Assisting with the creation of the agent or distributor file- Assisting during the implementation phase- Participating in the follow-up of clients in productionProject management and coordination of the Client relationship:- Organizing and leading monthly/quarterly client meetings- Keeping track of and sharing the client’s news (both externally and within Treezor)- Monitoring tickets and requests to provide solutions- Working as a team and coordinating communication with the client- Ensuring client satisfaction- Upselling services offered by TreezorManagement of additional tasks:- Actively contributing to client satisfaction- Monitoring the client billing process and ensuring there are no payment delays- Keeping up with industry news and client updates- Monitoring KPIs and SLAsRequirements:- 5+ years of experience in an Account Manager role- Strong knowledge of payment, fintech or banking sector is mandatory- Fluent in Spanish (mandatory), in English and/or French- Strong organization skills- Attention to detail, autonomy, and excellent interpersonal skills- Role based in Madrid or ParisJoining the TREEZOR adventure also means:- An agile, dynamic, and fast-growing environment, with offices in the heart of Paris (near the Arc de Triomphe) and Rennes (near the train station)- Continuous learning opportunities- A collaborative culture where creativity is encouraged- Competitive compensation- A hybrid work model with financial support for setting up your home office- Employee benefits (perks, gift cards, tickets to cultural and sports events, etc.)- Through its hiring practices, Treezor promotes diversity, gender equality in the workplace, and the inclusion of employees with disabilities.#J-18808-Ljbffr

📌 Senior Account Manager Spain (F/H) (Madrid)
🏢 Tamarind Intelligence
📍 Madrid