Technical Customer Engagement Manager
The Data & Analytics Platforms Team (DAP) develops and runs central platforms and data products, which enable the Allianz Operating Entities (OEs) to generate value from data & analytics at scale. The major offering is the Allianz Data Platform (ADP) - a PaaS offering -, which comprises necessary capabilities to store, transfer and analyse data, as well as running data & analytics products.
Are you excited about extracting value from data in a scalable manner for one of the world's largest financial services groups?
You will be the trusted bridge between Allianz's Operating Entities and the platforms they build on, not by engineering the platform yourself, but by understanding what customers really need, clarifying direction, and making sure our Technology, AI, and Data & Analytics offerings are adopted and valued. That bridge sits at the crossroads of business, technology, and data, which means your work shapes how thousands of colleagues across Allianz Group turn data into decisions. To get there,



you will collaborate closely with platform engineering, data product, and senior leadership teams, turning the Allianz Data Platform and our wider portfolio into services that customers trust and keep coming back to.
Act as the primary point of contact and escalation for OE stakeholders on Technology, Data & Analytics, and AI initiatives, serving as a trusted advisor on technology implementation and adoption strategy.
Translate business requirements into actionable engagement strategies, delivering operationally stable solutions and an exceptional customer experience.
Develop and implement customer success frameworks, including onboarding programmes, health scoring systems, technology and data roadmaps, and proactive outreach.
Analyse customer data and feedback to surface trends, risks, and opportunities — informing improvements to the customer journey and our Data & Analytics Platforms.
Partner with Senior Leaders and Directors to d

📌 Technical Customer Engagement Manager (España)
🏢 Allianz Technology SE Spain Branch
📍 España