This job is with Morningstar, an inclusive employer and a member of myGwork – the largest integral platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura.
About the Role
The Product Consultant, Reporting Solutions is responsible for supporting Morningstar Publishing System (MPS) clients across the EMEA region, ensuring a high-quality client experience throughout ongoing product usage, enhancements, and post-sales support.
As a key point of contact for clients, this role combines relationship management, product expertise, and cross-functional collaboration to help clients maximize the value of the product and support their day-to-day business needs.
The successful candidate will work closely with Customer Success, Sales, Product, Data, and other internal teams to resolve client challenges, deliver solutions, and drive continuous improvements to the client experience.
Based in Madrid,



this position reports to the Senior Manager, Support EMEA, and offers the opportunity to work in a dynamic, international, and highly collaborative environment.
The Area:
Morningstar Client Service Group is the ambassador of our talents and investments aiming to provide our customers with unique experiences while helping them reach their business success goals. The vision of the department is to deliver a seamless, joined-up experience and provide our clients with help, expertise, and guidance on a range of queries using the interactions to build strong relationships to develop trust in our business. We play an important role in growing and evolving the business through the active promotion of our products and services within these interactions. The way we operate is also key to creating a high level of engagement and job satisfaction from our employees helping to retain great talent within the organization.
Responsibilities:

📌 Product Consultant – Reporting Solutions (Madrid)
🏢 Morningstar
📍 Madrid